Our Success-A Family Tradition
The history of Glen Fine Foods is a true Cornwall family success story. It illustrates how a combination of innovative ideas, a dedication to quality, and a real personal interest in each customer can bring continued growth to a local company. Founded in Cornwall as a vending operation by Roger and Nancy Samson, in 1974, Glen soon added catering and cafeteria services to meet the growing demands of Cornwall and area. This was the beginning of a continuing pattern of success. As customers' needs changed, our company evolved to meet these changing needs.

Since our beginning in 1974, we repeatedly prove ourselves as being a company with a successful track record in catering, cafeteria operations, vending, office coffee and special events presentations.

Our 10,000 square foot building is occupied by a modern food production commissary, offices, warehouse, refrigeration and freezer facilities, and a fully equipped service department.

Our philosophy "WHERE QUALITY COMES FIRST / OÙ LA QUALITÉ VIENT EN PREMIER" has brought us success. The Chamber of Commerce has honoured us with "The Business of the Year" Award, and we received an Honourable Mention from the Province of Ontario.

Our People
The success of any business depends on the calibre of people it has working for its customers. Glen's employees are committed to top quality food service. Many are long-term employees with extensive food industry experience. Collectively, our key management people have over 100 years of experience with Glen. Their expertise combined with their dedication to customer satisfaction is second to none.

We continue to seek quality people who are excited about our attitude towards our customers. By recruiting new people to our team and through training and development of current employees, by sharing responsibility, authority, profits and pride, we stand firmly behind our promise of performance and our reputation of success. Today, Glen takes pride in its ability to take on all new challenges successfully.

Community
Our efforts and profits continue to be reinvested here. We pay taxes here, and take care of the environment here. As our community succeeds, so does Glen Services. We give back to the community by making our involvement personal... through activities such as Co-operative Education programs, Junior Achievement, and United Way. You get what you put into it!

Good Value
As well as being price competitive, our service, quality, and freshness standards offer good value for money spent. We also understand the importance of a balanced diet to good health and well being, and work to ensure that special nutritional considerations are addressed.

Good Nutritious Food
We are proud of our menus. They are imaginative and flexible providing variety and quality, as well as value. We offer daily healthy features, with old favorites prepared in new ways as well as new exciting menu ideas. We also provide nutritious alternatives priced to encourage participation in a healthier life style.

Standards
We are reliable. We insist on cleanliness and orderliness. We review and inspect proper food handling and storage. We only serve food that we are proud of. We care about the environment and are making wise choices for the future of our children.

Communication
We operate very "open door" in everything we do. We are a bilingual company and are accustomed to working with our customers. We encourage comments and suggestions daily by promoting the use of our "Your Opinion Matters" survey cards. Also, we find that "food services" committees are a highly successful means to facilitate open two-way communication. "We want a relationship."